Once again, Tivoli Carvoeiro will once again be featured in one of the main tourism and hospitality awards. The hotel, with a unique location on the emblematic cliff of Vale Covo, has just been awarded the British Airways Holidays Customer Excellence Award for 2018.
This award is the result of impartial customer reviews and was created to honour the hotels that please the customers of this important operator.
The unit, which was reopened a year ago and was completely refurbished, received a total score of 9.6 out of 10 possible points, one of the highest, for offering an excellent experience to its guests, stresses British Airways Holidays, which asked users to hotels according to a series of parameters (such as location, service, sleep quality, etc.).
Surrounded by rocky cliffs, golden beaches and colourful fishing villages, Tivoli Carvoeiro is the idyllic setting for a romantic getaway or a perfect family holiday.
The five-star hotel strives for spacious, contemporary rooms and suites with a contemporary design; for its six restaurants and bars that invite to indulge in the national gastronomy, including the recent Sky Bar Carvoeiro ideal for who does not dispense a sunset with the spirit of Ibiza; by the spa that offers a true retreat for the senses; by the gym with tailor-made training programs; as well as the pool along the picturesque coastline; or even by the kid’s club where there are no shortage of pioneering, safe and very entertaining proposals to entertain the younger ones. In total, they are over 1,300 square feet with unique facilities as well as a genuine and passionate team that delights guests.
“This award is further recognition for the care and sympathy with which the entire team carries out their work on a daily basis. We are very happy and extremely grateful for the award that represents the invaluable recognition of our guests, “said João Jesus, Director General of Tivoli Carvoeiro.
“This election comes just three months after the Tivoli Carvoeiro was named in the” Best for Families “category for the prestigious Condé Nast Johansens Awards for Excellence 2019 and coincides with the recent nomination for the 2019 World’s Best Awards, Travel + Leisure magazine, specialized in tourism and leisure, whose readers select the most inspiring places, according to criteria such as location, gastronomy and services provided. For all these reasons we could not be more satisfied, “he concludes.