This policy tells you:
This policy covers the services that are offered by portugalinews.
What’s not covered in this policy?
Our services sometimes link to services run by other companies. Those companies have their own privacy and cookies policies, so remember that the information you give them will follow their rules and not ours.
We’re strongly committed to keeping you and your family’s information safe. And to do this we design our services with your safety in mind. We also have dedicated teams to look after your information security and privacy.
At the same time, no service can be completely secure – if you have any concerns that your or personal information has been put at risk, for example if someone could have found out your password, please get in touch straight away.
Where we store your information
Some companies that provide services to us run their services from inside the European Economic Area. We only let that happen if we are satisfied with their levels of security. Keep in mind that when you give us personal information it could be transferred, stored or processed in a location outside the EEA.
We’ll give details about why we need your personal information and how we’ll use it before you begin, unless it’s obvious.
a. Information that you give us
We might ask for your name and contact details, your date of birth, depending on what you’re doing. If you apply to take part in a programme on politics, for example, we might ask you about your political opinions. This could include information in a creation you share with us such as people’s names that appear in the creation.
b. Device information
Devices are lots of things like:
We automatically collect some technical information from these devices and web browsers even when you’re not signed in to a account. This might include:
c. Information on your activities outside the when you talk about us
Like if you’ve mentioned us in a Twitter post, we’ll collect your Twitter handle.
What if I have a account?
When you register for a account, or update your details or settings we ask for some personal information, like your email address and age.
We also collect information about how you use our services, like the articles you read and the programmes you watch.
When you give us any personal information we’ll let you know how long we’ll hold it for. And always stick to these principles:
We have to have a valid reason to use your personal information. It’s called the “lawful basis for processing”. Sometimes we might ask your permission to do things, like when you subscribe to an email. Other times, when you’d reasonably expect us to use your personal information, we don’t ask your permission, but only when:
We use your information for these types of things:
a. to deliver our services and to provide you with information about them
b. to deal with your requests, complaints and enquiries
c. to personalise services and give you things more tailored to your tastes
Personalisation is turned on in your account settings.
If you don’t want to receive personalised services you can turn this option off.
Even if you have personalisation turned off, we still collect information about how you use portugalinews, but it will be anonymous. For example, we’d be able to see that someone looked at a particular story on portugalinews but we wouldn’t be able to tell that it was you.
e. to show you relevant advertising on another company’s site
f. to help us understand what kind of services you might use
And sometimes how you might share things with other people.
g. to recommend things we think might interest you
h. to show you advertising when you access a portugalinews service from outside the EU
Some of this advertising might be tailored to you.
i. to research and innovate
You’re not a guinea-pig here, but knowing how you use our services could lead to the next big technology breakthrough.
j. to contact you about various things
We might use your information to contact you about different things, like:
We’ll only contact you when we need to or when you’ve given us permission.
We’ll never contact you to ask for your account password.
We’ll only send you marketing emails or contact you about services and your views on issues about portugalines if you’ve agreed to this.
Keep in mind, even if you unsubscribe, we may still contact you.
Will my personal information be used when portugalinews advertises with other companies?
If you have a account we might use information that we hold about you to show you relevant and “targeted advertising“through other companies’ sites, like Facebook, Google or Twitter for example. This could be showing you a advertising message where we know you have a account and have used services.
If you don’t want to see our targeted advertising, you can set ad preferences in your social media companies’ settings. Also, you can visit your your account and turn off personalisation, but it will also turn off all personalised services.
We’ll never sell your personal information. We do share it with others in these ways:
a. When you make something public
Like post a comment which the public can see.
b. When we use other companies to power our services
In order for us to give you quality experiences and to understand how you’re using our services we often use other companies to process your personal information on our behalf. For example, sending you emails about things we think might interest you, or to ask you what you think about our services.
We make sure that your personal information is looked after as if we were handling it directly. We carefully select these companies, only share with them what they need to do the work and we make sure theykeep your information secure.
c. When we share personal information with companies in the portugalinews familly
d. When you use another company’s service that connects to us
e. When we do collaborative research
We do research activities and sometimes collaborate with research partners. Every now and then we share our content and data with them. This might include information we’ve collected about you. But we’re careful about what we share and what our research partners can do with it.
f. Sometimes by law we have to pass on your information to other organisations
We might also share your information if we have to by law, or when we need to protect you or other people from harm.
Portugalinews has services that are kid-friendly and for teens.
Here’s what happens when you use them.
a. Why do we collect information about you in the first place?
We keep information about you so that we can:
b. We’ll always tell you why we’re collecting your personal information
We’ll explain why and how we use it and for how long. It’s called a “privacy notice”. And if we need your parent or guardian’s permission we’ll give you clear details about what’s needed at the time.
c. We can only use your personal information if we have a valid reason
d. We share personal information about you to others but we follow some rules
The main rule is we never sell your personal information to anyone.
e. We might ask you to tell us your age
To make sure you use parts of portugalinews that are suitable for you. For example:
f. Sometimes we’ll ask to get your parent or guardian’s consent
You’ll see a notification. We might also ask for some details from them, so that we can contact them. Other times we may contact your parent or guardian:
g. Sometimes we’ll tell your parents about your activities
For example, if you’re under 13 and your parent has asked to see every creation you upload, we’ll share it with them before it goes public.
h. When we contact you
Sometimes we’ll need to get in touch with you but we’ll always follow these rules.
i. It’s safe to use us
It’s our job to keep your personal information safe and secure. That’s why we design our services with your safety in mind. And we’re always looking for the best ways to improve this.
There are also things that you can do to keep safe, like thinking about what information you shareand how to keep your devices secure.
j. Human beings and not robots will make the big decisions that affect you
k. You might not be able to use our services if you’re outside the EU
If you’re outside the UE you might not be able to access some services.
And you may not be able to get a account. Sorry about that.
l. You’re in control of how we use cookies and tracking
Cookies are bits of data that are stored on your device. Some things on our websites wouldn’t be able to work without these cookies. So they’re always on when you visit us.
We use cookies and tracking to make things easier for you, like remembering where you got to in a game or what emoji you selected.
You can switch off some cookies and similar tracking technologies. Or your parent or guardian can do this if you’re under 13.
m. What we do when you post, upload or share a creation
When you share your creation with us we’ll try to tell you exactly what we’re going to do with it.
n. You’ve got privacy rights, the same as adults, so get to know what they are
You can:
If you’re 13 or older, you can do this yourself, but not always.
Sometimes we’ll be asking for your parent or guardian to do that.
If you’re under 13 your parent or guardian probably has to do it for you.
This depends on what information you’re talking about.
a. If you’re talking about account
You can delete your account. Your account information is immediately deleted. Keep in mind:
b. What about other information I’ve shared with you?
We might have collected other personal information that you might ask to be deleted that has nothing to do with the account.
Remember, you’re in control of your personal information.
You have the right to:
Bear in mind, sometimes we might not be able to help. Like if the law tells us we can’t or it forms part of our journalistic output.
a. What are cookies and tracking technologies?
Cookies are bits of data which are stored in your computer or mobile when you visit a website or app.
There are also similar pieces of tracking information we collect.
b. Why do we use cookies and other tracking?
To do a few different things:
A few things on our websites wouldn’t work without some cookies. Tech people call these “strictly necessary cookies”. They’re always on when you visit us.
But we want to use others like functional, performance and advertising cookies to make your experience more enjoyable. We’ll only use them if you’ve agreed. You can always change your mind.
Bear in mind there are some other cookies out there from other companies. These “third-party cookies” might track how you use different websites, including ours. For example, you might get a social media company’s cookie when you see the option to share something. You can turn them off, but not through us.
c. How long do cookies last?
Some are erased when you close the browser on your website or app. Others stay longer, sometimes forever, and are saved onto your device so they’re there when you come back.
d. How do I control my cookies and tracking?
When you first visit us, we’ll tell you about our cookies and ask you to agree if we can use them. You can always change your mind by going to your settings.
Stopping all cookies might mean you can’t access some services, or that some of them might not work properly for you.
Another way to control some tracking is in the settings on your device.
We update this policy sometimes. If we make important changes, like how we use your personal information, we’ll let you know. It might be a notice, an email, or a message in your app.
If you don’t agree to the changes, then you can always stop using our services, delete your account and stop giving us any more personal information. We’d be sorry to see you go.
Find out more and contact us about your rights.
For any other questions or comments about this policy speak to our Data Protection Officer. If you’re in the UE:
If you’re outside the UE: