TOOLTO – Super Assistência, a Portuguese start-up in the area of mobility services and Insurtech, has just launched the new Solutioneer platform, which speeds up the long-distance resolution of Automobile and Home claims.
The year 2020 at TOOLTO has been marked by accelerated development by the unprecedented increase in the need for digital transformation. After Cristiano joined the team, TOOLTO now launches Solutioneer, an omnichannel platform that allows easier, faster and safer settlement of claims, avoiding unnecessary costs and time.
In a simple way, the Solutioneer user opens a video window when reporting the claim and the damage is immediately assessed by the systems, which analyze and quantify the claim with an immediate response, streamlining the entire process.
Less time is wasted waiting for the expert to go home or taking the car to a repair shop just to be seen. With this new platform, which uses Big Data Analytics and Augmented Reality, solutions are also given to users to repair cars in trusted workshops or find repairers for homes in special conditions.
“A claim is something we all want to avoid, but when it does, what we want is to resolve the situation as quickly as possible. Especially now, at a time of paradigm shift, we believe that this new platform can be an effective added value for all parties, by saving time and saving costs ”, says Nuno Sobral, founder of TOOLTO. “In this way, we take advantage of the advantages that new technologies offer us, this being a strategy that is part of TOOLTO’s DNA”, he concludes.